Frequently Asked Questions
Quick answers about our certificates, appointments, delivery and verification.
General
What is LuviaCert?
LuviaCert International Certification is the central authority for NMA and OEUK medical certification, with services delivered through NmaTurkey and OeukTurkey.
Which certificates do you offer?
NMA Medical, OEUK Medical, ENG1 Seafarer Medical and CA-EBS Fit to Train (FTT).
Where are you located?
Atatürk OSB, 10026 Sk. No:23A, 35620 Çiğli / İzmir, Türkiye.
Appointment & Delivery
How fast can I get an appointment?
Same-day appointments are available. Book through our appointment form or call +90 551 430 02 45 and we will confirm the time.
How long until I receive my certificate?
Your certificate is delivered within 1 day.
Is an appointment required?
Yes, appointments are required. When you arrive, we carry out your medical examination and check your existing certificates.
How long is the certificate valid and how is it renewed?
Certificates are renewed every 2 years. When the examination and certificate checks are clear, your printed certificate is delivered to you.
What should I bring?
Our team confirms exactly what you need when you book, so you arrive prepared.
Certificates & Recognition
Are the certificates internationally valid?
Our certificates are issued with international validity and worldwide recognition in mind. Contact us if you need confirmation for a specific employer or flag.
What does the Vantage registration guarantee mean?
Our NMA and OEUK services include a Vantage registration guarantee. Ask our team for details when you book.
Which certificate do I need?
It depends on your sector and employer. Our certificates page explains each one, and our team is happy to advise.
Verification & Privacy
How can an employer verify my certificate?
Anyone can verify a certificate on our online verification page using the certificate number.
How is my personal information handled?
We use your details only to handle your request. Read our Privacy Policy for more information.